Station 1: Hotel Booking
1. Customer: I’d like to book a single room for three nights.
Receptionist: __________________________
(a) Are you checking in today?
(b) Do you want a taxi?
2. Receptionist: Do you want breakfast included?
Customer: __________________________
(a) Yes, please.
(b) I like swimming.
3. Customer: __________________________
Receptionist: Sure. We have rooms available.
(a) I’d like to book a double room.
(b) Where is the market?
4. Receptionist: Can I have your ID, please?
Customer: __________________________
(a) Here you go.
(b) Where is the bathroom?
Station 2: Shopping at a Store
1. Customer: __________________________
Shopkeeper: It’s ₹800.
(a) How much is this dress?
(b) Do you have a room?
2. Shopkeeper: Would you like to try it on?
Customer: __________________________
(a) Yes, where is the trial room?
(b) I’m going to the airport.
3. Customer: Do you have this in a larger size?
Shopkeeper: __________________________
(a) Yes, let me check.
(b) Take the second left.
4. Shopkeeper: We accept cash and card.
Customer: __________________________
(a) I will pay by card.
(b) I’d like a pizza.
Station 3: Asking for Directions
1. Tourist: __________________________
Local: Go straight and turn right.
(a) How do I get to the hospital?
(b) I want to buy shoes.
2. Local: It's next to the bank.
Tourist: __________________________
(a) Thank you so much.
(b) I want a large shirt.
3. Tourist: Is it far from here?
Local: __________________________
(a) No, it’s just 5 minutes.
(b) I want a ticket.
4. Local: Take the second left.
Tourist: __________________________
(a) Thank you, have a nice day!
(b) I want a cold drink.
Station 4: Restaurant/Cafe
1. Customer: Can I see the menu, please?
Waiter: __________________________
(a) Here it is.
(b) Take this road.
2. Waiter: Would you like something to drink?
Customer: __________________________
(a) Yes, a glass of water.
(b) Where is the station?
3. Customer: __________________________
Waiter: That’s ₹350, sir.
(a) Can I get the bill?
(b) I need a map.
Station 5: At the Railway Station
Customer: What time is the next train to Mumbai?
1. Ticket Clerk: __________________________
(a) At 4:15 p.m.
(b) It costs ₹100.
2. Ticket Clerk: Do you want one-way or return ticket?
Customer: __________________________
(a) One-way, please.
(b) I’ll take this shirt.
3. Customer: __________________________
Ticket Clerk: Yes, platform number 3.
(a) Is the train on time?
(b) How much is this pen?
Station 6: Doctor’s Clinic
1. Doctor: What seems to be the problem?
Patient: __________________________
(a) I have a headache.
(b) I want to check in.
2. Patient: Can I get a medical certificate?
Doctor: __________________________
(a) Yes, I’ll give it after the check-up.
(b) Take the second left.