1.
Customer: Hello. I’d like to ______ a double room.
Receptionist: Of course. How many nights are you staying?
Customer: Just one night, please.
Receptionist: Great. Please fill this ______.
(a) book / form
(b) cook / dish
2.
Customer: I’m going to ______ in tomorrow morning.
Receptionist: That’s fine. Can I see your ______, please?
Customer: Here you go.
(a) check / ID
(b) leave / phone
3.
Receptionist: Would you like a ______ or non-smoking room?
Customer: A non-smoking room, please. I don’t ______.
(a) smoking / smoke
(b) clean / drink
4.
Customer: Do you have any rooms with a ______ view?
Receptionist: Yes, we have a room with a mountain view.
Customer: Perfect. I’ll ______ it.
(a) sea / take
(b) bed / make
5.
Receptionist: Do you want ______ included in your stay?
Customer: Yes, I’d like to have breakfast and ______.
(a) meals / dinner
(b) drinks / radio
6.
Customer: Could I get an ______ towel and blanket?
Receptionist: Sure. I’ll send them to your ______.
(a) extra / room
(b) old / bag
7.
Receptionist: When will you ______ out?
Customer: I will leave on Sunday ______.
(a) check / morning
(b) move / evening
8.
Customer: Is free ______ available in the room?
Receptionist: Yes, we offer high-speed Wi-Fi and cable ______.
(a) Wi-Fi / TV
(b) breakfast / key
9.
Receptionist: How would you like to ______?
Customer: I’ll pay by ______.
(a) pay / card
(b) eat / train
10.
Customer: I’d like to cancel my ______ for next week.
Receptionist: I understand. May I have your ______ number?
(a) reservation / booking
(b) invitation / mobile
11.
Customer: Is there a ______ available now?
Receptionist: Yes, we have a single room on the second ______.
(a) room / floor
(b) phone / chair
12.
Customer: Can I leave my luggage in the ______ area after check-out?
Receptionist: Yes, we have a luggage ______ near the lobby.
(a) storage / room
(b) parking / key
13.
Receptionist: Do you need a wake-up ______?
Customer: Yes, please call me at 6 in the ______.
(a) call / morning
(b) bell / night
14.
Customer: Can you help me get a ______ to the airport?
Receptionist: Sure. I will book a taxi for you at the ______.
(a) taxi / gate
(b) ticket / station
15.
Receptionist: I’m sorry, but the swimming pool is ______ today.
Customer: That’s okay. Is the ______ room open?
(a) closed / gym
(b) hot / kitchen